Returns & Exchanges
At Hennessey Outdoor Electronics, we want you to be fully satisfied with your premium outdoor fashion gear. We offer a 30-day window for returns and exchanges on all items in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via email to the outside of the box.
- 3.Ship the Item
Drop off your package at any authorized carrier location; ensure you obtain a receipt for tracking purposes to monitor your return's progress.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
